Hiten Shah

Co-founder of @usefyi and @producthabits with @MarieProkopets. Past: @crazyegg & KISSmetrics.

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494: How to Deal With Rejection
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In today’s episode of The Startup Chat, Steli and Hiten talk about how to deal with rejection.

Rejection is very common. If there’s one thing that is going to happen to you as a founder is that you’re going to be rejected a lot, and this hurts. But just because you’re likely to be rejected when you ask for something shouldn’t stop you from asking. How you deal with rejection can determine if you’ll be successful or not.

In this week’s episode, Steli and Hiten talk about how nobody likes being rejected, coping mechanisms that you can use to deal with rejection, the problem with rejection and much more.

Time Stamped Show Notes:

00:00 About today’s topic.

00:23 Why this topic was chosen.

01:08 How Steli doesn’t like to be rejected.

03:13 How Hiten deals with rejection.

04:30 The problem with rejection.

04:50 Why rejection is just an idea.

06:01 Why you need to ask all the time.

07:43 Why your decisions matter.

08:24 Why you shouldn’t put your self worth in someone else hands.

11:00 Tips to help you deal with rejection.

3 Key Points:

I encourage people to get rejected and put themselves out there.I, for sure, don’t like to be rejected.Ask the person who you think is good at dealing with rejection how they do it.

[0:00:00]

Steli Efti: Hey everybody. This is Steli Efti.

[0:00:04]

Hiten Shah: This is Hiten Shah.

[0:00:05]

Steli Efti: Today on The Startup Chat we’re going to teach you how to deal with rejection. If you know Hiten and me, you know that we do believe great things come with taking great risk. If you know me, you know that I encourage people to get rejected. To put themselves out there, and to ask for things specifically that will place them completely outside their comfort zone, and with that bring a lot of risk of being rejected. Both Hiten and I have been rejected many, many, many times in our lives, and we know a thing or two about it. I do believe this is such an important topic. We thought today we’re going to do a little bit of a back and forth of just like coping mechanisms that we have developed, strategies, ideas, habits that allow us to deal with rejection. One thing that I’ll say right out of the bat, before I’ll ask you for your first tip Hiten here, is that I do not know anybody, I’ve never met somebody, and I surely I’m not somebody who doesn’t care about being rejected, or who likes being rejected. I for sure don’t like to be rejected. People think, especially when they see somebody that is as outspoken and as loud as me, and has as much sales experience as I have that I don’t care anymore. I could attempt anything and get rejected and I would not even just nothing from me, I would just dust off my shoulder. It’s not true. It is simply not true.

[0:01:46]

Hiten Shah: That’s not true?

[0:01:46]

Steli Efti: That’s unfortunately not true, no. Even after many, many, many, many, many thousands of rejections over the past 20 years of being an entrepreneur and in sales and all that, I still don’t like the feeling. I still don’t like the word no. No does not feel good to me. It doesn’t. I have just learned to deal with it. I’ve just learned to deal with it better than most people. I have learned to not run away from it as much. Not delay my actions as long. To me it’s like I’ve jumped a thousand times from this super high point into the water, and every time I’m a little afraid I get a little bit of goosebumps, but when I look down, I’m like, “I’ve done this many times. It sucks the first few seconds, but I’ll just jump.” That’s how I deal with this, versus what I think most people think, which is after he learned the magical art of not caring about being rejected and being so confident, nobody can shake his confidence. Now Steli walks around like a machine, and could ask anybody for money or for anything. Has zero emotions, zero fear,

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