Basecamp | Hiring | How to have a calm company

Build Your SaaS – bootstrap in 2021

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This week Jon and Justin discussed:

Basecamp
- Note: we recorded this before Casey Newton’s second article on Basecamp came out.
- Also: this article is a really thoughtful take on the whole situation.
- Ruby/Rails open source world.
  - https://discuss.rubyonrails.org/t/effect-of-the-last-week-on-ruby-on-rails/77702
SO EXCITED: HELEN IS ON THE TEAM! ????
- https://transistor.fm/helen/
Cost/benefit analysis
- It’s really difficult to make that calculation: should we commit to this? How do we know that the cost will be worth the benefit?
- For example, we could invest $100k + 6 months of time into building a mobile app for private podcasts, under the assumption that it will increase the number of private podcast customers we get. But what you don’t see is:
  - How much time + energy does it really take to build it?
  - Does it attract the wrong customers?
  - How much time + energy does it take to support it?
  - How does it affect the fun + calm of running the app?
  - Is all that effort really worth it?
Apple’s latest release is bad
- So many bugs from Apple: https://transistor.fm/apple-podcasts-problem/
- One bug in Spotify: https://transistor.fm/spotify-bug/

What should we talk about next?

Twitter: @buildyoursaas, @mijustin, @jonbuda
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Basecamp | Hiring | How to have a calm company

May 4, 2021